Unified Comminication

Unified Communication

We offer unified Communications solutions based on Microsoft Lync and Huawei. These are two of the top leading UC providers in the world. Unified communications systems typically include the means to integrate real-time unified messaging, collaboration and interactive systems. For example, a single user can access a variety of communication applications such as e-mail, SMS, video, fax, voice, and others through a single user interface.



Features

  • Presence - knowing the availability of the other users
  • Unified messaging - one inbox for emails/voicemails/faxes
  • Click to dial features from Outlook and/or a web browser
  • Integrated audio/web conferencing
  • One number reach - Call one number to reach the individual because the call could be routed to a desk phone, cell phone, home phone, etc.
  • Disaster recovery - calls can be routed to other locations to ensure no call is missed and data can still be accessed so that there is little to no loss of productivity
  • Instant messaging/chat
  • Corporate phone books across all locations - domestic and international
  • Extension dialing over all locations - domestic and international
  • Screen pops with specific, customized customer information
  • Using speech commands, personal assistants (or virtual assistants) allow users to access their inbox, calendar, directory and so on.
  • Integrating the mobile users' voice and real-time communications services with core enterprise communications lets them do their jobs regardless of location.

Benefits

  • Connect co-workers, partners, vendors, and customers with the information and expertise they need

  • Access and share video on the desktop, on mobile devices, and on demand, as easily as making a phone call

  • Facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams

  • Make mobile devices extensions of the corporate network so workers can be productive anywhere

  • Integrate collaboration and communications into applications and business processes

  • Ability to encrypt the information that is being transferred across the network

  • Leads to a much more simplified billing and administration process, whilst making bills more predictable

What We Can Do For You



Integration of the convergence applications into traditional business application
Extended, packaged tools to improve user acceptance and integration
Streamlined and easier management of infrastructure post deployment
Alignment to Lifecycle Services approach


  • For a free quotation
    Call us on 010 330 0350
    Send us an email on sales@voipgeeks.co.za